Guest

Preview Tool

Cisco Bug: CSCup31446 - Automatic fpd upgrade fails for ES+ lowQ LCs with latest XE3.13 weekly

Last Modified

Dec 12, 2018

Products (1)

  • Cisco 7600 Series Routers

Known Affected Releases

15.4(3)S

Description (partial)

Symptom:
LOWq variants of ES+ cards (ES+T) will fail to do the FPD upgrade. Below error messages will be generated and card will remain in power down state.
 
 "%FPD_MGMT-3-INCOMP_IMG_VER: Incompatible ROMMON (FPD ID=1) image version detected for 76-ES+T-40G card in slot 8. Detected version = 1.3, minimum required version = 1.4. Current HW version = 1.6.
 %FPD_MGMT-5-UPGRADE_ATTEMPT: Attempting to automatically upgrade the FPD image(s) for 76-ES+T-40G card in slot 8. Use 'show upgrade fpd progress' command to view the upgrade progress ...
 %FPD_MGMT-6-BUNDLE_DOWNLOAD: Downloading FPD image bundle for 76-ES+T-40G card in slot 8 ...
 %FPD_MGMT-3-MISSING_IMAGE: Could not find the required ROMMON image (FPD ID=1 and FPD version=1.4 compatible with HW version=1.6) from the x40g_base_T-fpd.bndl bundle in disk0:/c7600-fpd- pkg.153-3.S3.pkg file. Please make sure that this is a valid FPD image package file for 76-ES+T-40G card in slot 8.
"

 Upgrade attempt of the FPD using the command upgrade hw-module slot <> fpd will also fail.

Conditions:
The issue is with the the FPD package available with IOS 15.3(3)S3. So the issue is seen only for 15.3(3)S3 release. Other releases will not have this issue

The issue is  Specific to ES+ LowQ cards (ES+ T) with rommon version less than 1.4. 

Non LowQ variants of ES+ cards  will upgrade without any issue. 

Issue will not be seen if the ES+ Cards already have rommon version 1.4 or greater. In this case FPD upgrade will not be triggered and cards will boot up normally.

Issue is seen during the boot up of the ES+ card till the rommon version is upgraded using the correct fpd package. Once FPD is upgraded the issue will never be seen and it is safe across reloads and SSO.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.