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Cisco Bug: CSCup31381 - Speed dial window will be preserved after time out

Last Modified

Jul 17, 2018

Products (29)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 8851
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 7911G
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 6941
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Known Affected Releases

10.2(1)

Description (partial) 

Symptom:
Speed dial window will be preserved after time out

Conditions:
Steps:
1. enable Simplified New Call UI for phone
2. press speaker to invoke simplify UI, then press Speed dial , speed dial window will be prompt
3, input unexisted speed dial , then let phone is time out, -------problem: speed dial window also be display here, this is wrong, softkeys will change to ring out settings, recorder tone also be heared
4. press end to close window
5. press new call softkey , then press speed dial ,  speed dial window will be prompt
6, input unexisted speed dial , then let phone is time out, -------speed dial window is closed, session bubble for speed dial is viewed on phone UI

screenshot and console.log are attahced
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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