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Cisco Bug: CSCup31361 - Wrong language prompt on CWMS call back

Last Modified

Oct 16, 2015

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

Description (partial)

When customer initialize call back feature on CWMS 1.5 and above, using Australian county code +61 X XXXX XXXX ). The Prompt played is in us_English even if system Audio language is set to Uk_English.

Similar behavior is observed in case of call back using Indian county code (+91 XXXX XXX XXX)

When customer select uk_English as their Audio Audio language they prefer to get call back in UK English irrespective of internal call or call back with country code

Cisco CWMS 1.5 and above
System Audio Language is enabled and it is set to UK_English
Call back is initialized from CWMS meeting using the country code (Australia)  and not internal call
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