Preview Tool

Cisco Bug: CSCup30386 - Stuck "no sync words present in passthrough" alarm w/ multichannel audio

Last Modified

Jun 21, 2020

Products (1)

  • MPEG-4 Encoders

Known Affected Releases

B2.2.201 V2.0.80 V2.1.50

Description (partial)

If the multichannel audio engines in a particular configuration are enabled before the default AES Input settings are changed (from 0/0/0), a "no sync words present in passthrough" alarm will become stuck enabled.

Audio engine is enabled before the AES Input 1/2/3 settings have been changed from their default 0/0/0 values.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.