Guest

Preview Tool

Cisco Bug: CSCup30291 - Webconfig does not honor feature control in HCS and ICM deployments

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 11.0(1)

Description (partial)

Symptom:
Administrators have access to all gadgets allowed by the current deployment type regardless of what is configured in their associated feature control set.

Conditions:
The customer is using feature control on one of the following HCS or ICM deployment types:
HCS-CC 500/1000/4000/12000 Agents
ICM Rogger
ICM Router/Logger
IVR-ICM
NAM
NAM Rogger
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.