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Cisco Bug: CSCup28852 - phone reset every 7min due to cert update when using multi-server cert

Last Modified

Jun 29, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.10000.7)

Description (partial)

Symptom:
Phones will reset approx. every 7 min due to certificate update

Conditions:
CallManager multi-server certificate used

Related Community Discussions

Communications Manager 10.5 multi-server Multi-SAN Certificate - high sev bug <key>CSCup28852</key>
Bug ID: <key>CSCup28852</key>   Recent installation of CUCM 10.5 and using the multi-server multi-SAN certificate causes the Callmanager process to send group phone resets every 7 to 10 minutes. The phone symptoms will show ITL updates during this time causing a restart. The phone doesn't do a full reset, only a restart with the ITL update.   I wanted to call some attention to this because this new certificate feature is highlighted as a big change for CUCM certificate management. The certificate was a full ...
Latest activity: Dec 17, 2014
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Related Community Discussions
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