Cisco Bug: CSCup27350 - Incorrect values for ServiceLevelTo5 real time field for Precision Queue
Oct 29, 2019
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(1) 10.5(1) 11.0(1) 9.0(1)
Symptom: ServiceLevelTo5 real time variable is either 0 or 1 for Precision Queues (PQ) Conditions: When ServiceLevelTo5 variable on a particular PQ is used in a script node, considerif of a Precision Queue or within a watch as an expression.
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