Cisco Bug: CSCup27180 - Exception in GetAllRoutableSystems : ActiveSIPServerAddress
Oct 08, 2018
- Cisco TelePresence Management Server
Known Affected Releases
Symptom: Various task, either scheduled tasks, or accessing TMS Portal web pages, will fail with the following exception: 2014-06-05 00:06:36,925 [Event242788] WARN Tandberg.TMS.Service.RoutableSystems.RoutableSystemService - Exception in GetAllRoutableSystems when accessing field type ActiveSIPServerAddress 2014-06-05 00:06:36,925 [Event242788] ERROR Tandberg.TMS.Service.RoutableSystems.RoutableSystemService - System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index at System.Collections.Generic.SortedList`2.GetByIndex(Int32 index) at Tandberg.TMS.Service.RoutableSystems.RoutableSystemService.ProcessFieldFieldData(CachedSystemFields systemFields, SystemData& currentSystemData, ILog log) Conditions: This occurs if there are certain data records that are NULL values.
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