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Cisco Bug: CSCup22576 - phone reload KEMs in a loop

Last Modified

Aug 01, 2014

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases


Description (partial)

1. Phone PoE power supply
2. Phone connect one KEM
3. Phone connect iPad to back USB port
4. Phone connect the second KEM
5. Phone remove iPad
Phone falls in a loop:
It reloads the KEM continuously. It shows the toast in a loop.
The Key Expansion Module 1 has been disconnected.
The Key Expansion Module 1 is now connected.
The phone is unable to power this accessory.

See steps in symptoms
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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