Guest

Preview Tool

Cisco Bug: CSCup22197 - Adding Range of DNs in CUCM UI purges digits, individual add works

Last Modified

Feb 16, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.98000.101)

Description (partial)

Symptom:
insertion of Directory numbers, specifically with the syntax.

When range of directory numbers are added with multiple zeros as the starting digits, the zero digits start purging out and the number gets rounded off and inserted.
Call Routing > Directory Number 

Trial 1: 
Insert DN 000 ----- DN insertion is successful; DNs in range 000 to 005 are added as 0,1,2,3,4,5 in the CUCM page

Trial 2:
Insert DN 0000 ----- DN insertion is successful; DNs in range 0000 to 0010 are added as 0,1,2,3,4 till 10 in the CUCM page

Trial 3:
Insert DN range 000 to 005, gets inserted as 0,1,2,3,4,5;
Insert DN range 0000 to 0006 just after this, only DN 6 gets inserted. Total DN=7 in the CUCM page now. 
If there is no differentiation between adding 001 and 0001 and they are treated same in the system, would we need to see DN already exists message

Trial 4:
Insert DN range 000 to 499, 500 DN numbers are added but 000 gets mapped to 0, 005 maps to 5 and 010 maps to 10 on the CUCM page

Trial 5: 
Individual insertion of DN numbers 000, 005, 010 etc are possible


Adding multiple zeros as DN number might not be the valid scenario in most practical cases, want to understand why 0000 gets inserted as is while 00000 gets purged down to 0 when range(bulk) is specified. Consecutively, 00001 gets added as 1 and so on.

Checked on IE 10 and chrome version 35.

Conditions:
Adding a range of Directory Numbers from UI Pages.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.