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Cisco Bug: CSCup21532 - Warning exception repeated in Tomcat Catalina logs

Last Modified

Feb 16, 2017

Products (1)

  • Cisco Finesse

Known Affected Releases

10.5(1) 10.6(1) 11.0(1)

Description (partial)

Symptom:
The following message repeats itself and fills Finesse's catalina.out log file:

com.sun.jersey.core.impl.provider.xml.SAXParserContextProvider getInstance

WARNING: JAXP feature XMLConstants.FEATURE_SECURE_PROCESSING cannot be set on a SAXParserFactory. External general entity processing is disabled but other potential security related features will not be enabled.

org.xml.sax.SAXNotRecognizedException: Feature 'http://javax.xml.XMLConstants/feature/secure-processing' is not recognized.

Conditions:
This message occurs in the log files due to  a jar upgrade that occurred with the Finesse 10.5 release, so any Finesse deployment running Finesse version 10.5 will experience this issue.
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