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Cisco Bug: CSCup21490 - Java lang null pointer exception seen in Unified CM Component Version

Last Modified

Jul 30, 2014

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.98000.97)

Description (partial)

Symptom:
The CURT tool section Cluster View report reports JAVA exception messages for Cisco Unified Component Version.

Conditions:
1)Login to CURT.
2)Generate Cluster Overview report for a cluster consisting of a Pub and Sub upgraded from texoma version 10.0.1.10000-24 to travis version 10.5.1.98000-97 or above.

Unified CM Component Version section reveals the below mentioned error

Exception: null:java.lang.NullPointerException 
Source: com.cisco.ccm.common.reports.ComponentVersionSource

This is based on JIRA raised https://cibu-jira:8443/browse/CMUI-723
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