Preview Tool

Cisco Bug: CSCup21490 - Java lang null pointer exception seen in Unified CM Component Version

Last Modified

Jul 30, 2014

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

The CURT tool section Cluster View report reports JAVA exception messages for Cisco Unified Component Version.

1)Login to CURT.
2)Generate Cluster Overview report for a cluster consisting of a Pub and Sub upgraded from texoma version to travis version or above.

Unified CM Component Version section reveals the below mentioned error

Exception: null:java.lang.NullPointerException 

This is based on JIRA raised https://cibu-jira:8443/browse/CMUI-723
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.