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Cisco Bug: CSCup20393 - Setting syslog facility on CJK Language WebUI cause stop logging

Last Modified

Feb 28, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

8.0.1-023 8.5.5-280

Description (partial)

Symptom:
Setting syslog facility on CJK Language WebUI cause critical alert like following and output to log setting stop working;

Log Error: ('writer/syslog_writer.py _send|163', "", "'(CJK multibytes character)'",
 '[qlog/config_glue.py config_change|291] [qlog/register.py update_subscription|596]
 [qlog/register.py add_subscription|543] [qlog/subscription.py init|125]
 [qlog/subscription.py update|287] [writer/syslog_writer.py start|264]
 [writer/syslog_writer.py _connect|231] [writer/syslog_writer.py do_write|145]
 [writer/syslog_writer.py _send_data|155] [writer/syslog_writer.py _send|163]')

Conditions:
Alert occurred when user configure log setting with specify syslog facility and log output stopped after alert.
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