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Cisco Bug: CSCup19853 - No toast when unable power charge iPad

Last Modified

May 05, 2016

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

1.0(0)

Description (partial)

Symptom:
Steps:
1. PoE power supply phone
2. Phone connect one KEM
3. Phone connect iPad to back USB port
4. Phone connect the second KEM
Result:
It is expected that the second KEM can't be powered up.
It pops the toast "The phone is unable to power this accessory."

If the third step and the forth step are reversed. i.e.
3. Phone connect the second KEM
4. Phone connect iPad to back USB port
Result:
It is expected that iPad is not in charging.
However there is no toast to say this.

Conditions:
See steps in symptoms
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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