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Cisco Bug: CSCup18639 - CTC not launching on some pcs post upgrade from 960x to 10.01

Last Modified

Nov 05, 2014

Products (1)

  • Cisco ONS 15454 Series Multiservice Provisioning Platforms

Known Affected Releases

10.0 10.01

Description (partial)

In this specific failure situation CTC not launching on Win2003  / Win 7 post upgrade from 960x to 10.01
Observed during CTC launch from StartCTC or browser, the java application simply terminates

CTC was launching fine using 960x Launcher (startCTC or browser).
 Post upgrade to 10.01, CTC stopped launching from the same machine

9.80 onwards, CTC introduced RSA SSL library as part of the package. There is a defect inside these external library files that prevents the jar (library from loading and this stops the application) when the directory path contains a space or special characters . The defect is independent of the OS version.
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