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Cisco Bug: CSCup18639 - CTC not launching on some pcs post upgrade from 960x to 10.01

Last Modified

Nov 05, 2014

Products (1)

  • Cisco ONS 15454 Series Multiservice Provisioning Platforms

Known Affected Releases

10.0 10.01

Description (partial)

Symptom:
In this specific failure situation CTC not launching on Win2003  / Win 7 post upgrade from 960x to 10.01
Observed during CTC launch from StartCTC or browser, the java application simply terminates

Conditions:
CTC was launching fine using 960x Launcher (startCTC or browser).
 Post upgrade to 10.01, CTC stopped launching from the same machine

Analysis:
9.80 onwards, CTC introduced RSA SSL library as part of the package. There is a defect inside these external library files that prevents the jar (library from loading and this stops the application) when the directory path contains a space or special characters . The defect is independent of the OS version.
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