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Cisco Bug: CSCup18358 - LMS 4.2 cwcli authorized ERROR messages are missleading

Last Modified

Apr 21, 2015

Products (1)

  • CiscoWorks LMS Portal

Known Affected Releases

4.2(5)

Description (partial)

Symptom:
When an incorrect password is entered,  the following misleading message is returned:

"<cwcli> ERROR - You are not authorized because your user credentials have not been configured in the Identity database. Go to Admin > Trust Management > Multi Server > System Identity Setup to enter the user credentials in the Identity database."

The credentials are failing ACS verification so an appropriate message such as "Invalid password" would make things clearer.

Conditions:
Wrong password provided for cwcli
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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