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Cisco Bug: CSCup18269 - UCCX: HR IVR OBCampaignSummary includes data beyond specified endtime

Last Modified

May 11, 2017

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases


Description (partial)

IVR Outbound Campaign Summary report ignores specified EndTime and includes data for entire campaign.

If the Campaign has run beyond the user selected endtime, the data beyond the endtime is included in the total calculations.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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