Cisco Bug: CSCup18269 - UCCX: HR IVR OBCampaignSummary includes data beyond specified endtime
May 11, 2017
- Cisco Unified Contact Center Express
- Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
- Cisco Unified Contact Center Express 9.0(2)
Known Affected Releases
Symptom: IVR Outbound Campaign Summary report ignores specified EndTime and includes data for entire campaign. Conditions: If the Campaign has run beyond the user selected endtime, the data beyond the endtime is included in the total calculations.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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