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Cisco Bug: CSCup17366 - MozillaFF is giving wrong indication while login PCPwith invalid details

Last Modified

Aug 26, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.5

Known Affected Releases


Description (partial)

Issue Description:

 When provided wrong password to login CPC Provisioning,  Mozilla Firefox ESR 24 providing error message like ?Invalid user name or password, Please try again? and at the same time it is giving indication to end user like ?For best results use a supported browsers?.  Already I am using the correct and supported Browser

 But in the case of IE, it is giving correctly only one error message says ?Invalid user name or password, Please try again?

Expected Behavior:

 Even while using Mozilla Firefox browser also, it should provide only one error message says ?Invalid user name or password, Please try again?. NO need of providing indication like ?use best browser version?. It provides confusion to end user whether we are not using the correct browser version, so only we are getting this error


Mozilla Firefox       : 24.5.0(ESR)
Internet Explorer  : IE9.0
CPC Provisioning    :
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