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Cisco Bug: CSCup16883 - UCCX: CUIC security admin login ability lost after change of admin user

Last Modified

Nov 27, 2020

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1) 10.5(1)

Description (partial)

Symptom:
Unable to login as CUIC security administrator to CUIC

Conditions:
Change the application administrator user using the commands:

utils reset_application_ui_administrator_name
utils reset_application_ui_administrator_password
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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