Preview Tool

Cisco Bug: CSCup15749 - Changed SELINUX permission caused backup to fail on standalone PLM 10.5

Last Modified

Jan 23, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Installed standalone ELM 9.1.2  and then upgraded it to

DRFLA logs from a failed backup in my lab and found the point of failure:

2014-05-29 22:46:35,529 INFO [NetMessageDispatch] - drfMessageReceiver::HandleMessage: Message ID1110 has been validated successfully
2014-05-29 22:46:35,529 DEBUG [NetMessageDispatch] - {STATE_BACKUP_SERVER_DIRECT} drfBackup:HandleResponse_RES(Device=-):
Feature : ELM
Server : LICMGR
Component : SYSLOGAGT
Result Code : 126-Error code not found in the error map file
Result String: ERROR
Stderr : /bin/nice: /usr/local/cm/syslogagt/backup/ Permission denied

++ In DRF component file (DRFComponent.xml), I can see the scripts which are called for execution:
++ This was the first set of scripts. However, when I tried to access them I was unable access the scripts folder itself.
[root@licmgr drf]# ls -l
ls: cannot read symbolic link scripts: Permission denied
total 4
lrwxrwxrwx. 1 root root 26 May 25 13:59 scripts

Issue happens if it is a standalone PLM. 
Does not happen on co-resident server.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.