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Cisco Bug: CSCup15697 - Live data processes increases the disk IO

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
Live data processes increase the disk IO

Conditions:
Idle condition.
Live data processes even under idle state appear to cause a high number of writes. This puts an unnecessary pressure on the disk infrastructure. The issue will be more pronounced in conditions where the disk rates required to be supported by CUIC VM is higher due to a higher degree of SQL report execution.  That needs to hit the disk to store the report data worsening the condition.  Beyond a threshold, the increased disk rate will cause pile-ups in the system.
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