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Cisco Bug: CSCup15437 - Document steps to update meeting clients after CWMS upgrade

Last Modified

Oct 16, 2015

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

2.0.1.302

Description (partial)

Symptom:
After updating or upgrading CWMS, customers may need to push out the updated version of the meeting client or Meeting Application to users for them to be able to join WebEx meetings. This should be added to the Upgrade guide, the Update documentation, and the Release Notes.

Upgrade guide:
http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_0/Administration_Guide/Administration_Guide_chapter_01010.html

Update guide:
http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_0/Administration_Guide/Administration_Guide_chapter_01001.html

Release Notes
http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_0/Release_Notes.html

Also the Cisco WebEx Meetings Application and Productivity Tools Compatibility Matrix should be referenced
http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_0/Planning_Guide/Planning_Guide_chapter_01100.html#reference_2EDA34B66D2B4EA8BA62481066BC26DA

Conditions:
Upgrading or updating CWMS
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