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Cisco Bug: CSCup15234 - Add recurrence pattern to single meeting via Outlook - TMS fails to book

Last Modified

Jun 27, 2017

Products (1)

  • Cisco TelePresence Management Suite (TMS)

Known Affected Releases


Description (partial)

Using Outlook client, book a single meeting.  TMS will successfully book the single meeting.
From Outlook client, open single meeting and add a recurrence rule, making changes to start/end date, time duration, etc.  Details:

1.	Book single meeting from Outlook client.
2.	Rooms send accept/declines back for single meeting.
3.	TMS books meeting successfully as OBTP and sends confirmation email with booked rooms.
4.	From Outlook client, open single meeting and add a Recurrence Rule, changing any of the following:
4a.	Change start date forward/backward (valid future dates, no past meetings);
4b.	Change number of occurrences;
4c.	Change End by Date.

5.	Rooms send accept/declines back for series - ensure there are conflicting future instances on the room calendars.
6.	If any of the rooms send back a decline for a conflicting instance in the series from Exchange, TMS declines the booking and deletes the meeting from the Exchange room calendars.
7.	The meeting is not booked in TMS; the end user's calendar still shows the meeting.

User will receive a decline email for each room in the meeting from TMSXE stating:
"Error:  The video conference resource could not be booked in TMS.  Two occurrences of this recurrent meeting cannot be on the same date.  Please select a different date."

TMS 14.4
TMSXE 4.0.0/4.0.1

The failure occurs under the following circumstances:
a)	When changing single to recurring via Outlook, and the recurring series has conflicts;
b)	When changing single to recurring, there is also any edit to the recurrence rule as listed above.
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