Cisco Bug: CSCup15234 - Add recurrence pattern to single meeting via Outlook - TMS fails to book
Jun 27, 2017
- Cisco TelePresence Management Suite (TMS)
Known Affected Releases
Symptom: Using Outlook client, book a single meeting. TMS will successfully book the single meeting. From Outlook client, open single meeting and add a recurrence rule, making changes to start/end date, time duration, etc. Details: 1. Book single meeting from Outlook client. 2. Rooms send accept/declines back for single meeting. 3. TMS books meeting successfully as OBTP and sends confirmation email with booked rooms. 4. From Outlook client, open single meeting and add a Recurrence Rule, changing any of the following: 4a. Change start date forward/backward (valid future dates, no past meetings); 4b. Change number of occurrences; 4c. Change End by Date. 5. Rooms send accept/declines back for series - ensure there are conflicting future instances on the room calendars. 6. If any of the rooms send back a decline for a conflicting instance in the series from Exchange, TMS declines the booking and deletes the meeting from the Exchange room calendars. 7. The meeting is not booked in TMS; the end user's calendar still shows the meeting. User will receive a decline email for each room in the meeting from TMSXE stating: "Error: The video conference resource could not be booked in TMS. Two occurrences of this recurrent meeting cannot be on the same date. Please select a different date." Conditions: TMS 14.4 TMSXE 4.0.0/4.0.1 The failure occurs under the following circumstances: a) When changing single to recurring via Outlook, and the recurring series has conflicts; b) When changing single to recurring, there is also any edit to the recurrence rule as listed above.
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