Guest

Preview Tool

Cisco Bug: CSCup14835 - Docked window is present but in View menu is unchecked

Last Modified

Jun 12, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(2)

Description (partial)

Symptom:
Docked window is present but in View many is unchecked

Conditions:
Erase any default config on a CUCM.

1. Create custom one. On device page in a field Cisco Support Field.
2. Be sure that DockedWindowVisible is set to falce in that config file.
3. Delete the %appdata%\Cisco\Unified Communications\Jabber and %localappdata%\Cisco\Unified Communications\Jabber directory; so you know you have a clean configuration.
4. Relaunch Jabber for Windows and login

The Show docked window is being honored, but in View menu checked box is not set. 
If you set it and un set it, everything is ok.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.