Guest

Preview Tool

Cisco Bug: CSCup14092 - TIC#2/CE-7 Degraded by core file (2014.06.01)

Last Modified

Feb 26, 2015

Products (1)

  • Cisco Videoscape Distribution Suite Transparent Caching

Known Affected Releases

5.1.1

Description (partial)

Symptom:
CE-7 Degraded by core file,On June 1st at 22:44:33 PANG restarted with core dump.
The cause of the SW restart is a general protection signal.
Jun 1 22:44:33 ce-7 kernel: pang[24020] general protection ip:a27bec sp:7fe97e415c40 error:0 in pang[400000+7ff000]
While the cache application was writing the core dump, it got a reboot command from the leader, for not functioning in the past 5 minutes. Due to the reboot the core dump is incomplete (truncated).

Core:
BFD: Warning: /opt/pang/bin/core.25048 is truncated: expected core file size >= 21729755136, found: 15150313472.
Cannot access memory at address 0x7fe9a1365c88
(gdb) bt
#0  0x0000000000a27bec in lwip_standard_chksum (dataptr=Cannot access memory at address 0x7fe97e415c48
) at core/inet.cpp:70
Cannot access memory at address 0x7fe97e415c68


Conditions:
Detailed root cause analysis:  Not enough data to determine root cause, it requires getting the complete core dump which matches with the partial core dump as above.   Final root cause indeterminate based on lack of data.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.