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Cisco Bug: CSCup12056 - CP-69xx: Changes in Phone Call History Behaviour need to be documented

Last Modified

Oct 23, 2015

Products (34)

  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified Wireless IP Phone 7925G
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Known Affected Releases


Description (partial)

The behavior of CP-69XX  Phones Call History in case of transferred has been changed and need to documented.

On firmware and below, In case a call is transferred to a CP-69xx IP Phones model, the transferrer DN does not appear in call history.

However from Firmware 9.3.1 and higher, in Case of transfer(blind transfer included), the transferrer number is displayed in Call History. So we have 2 DN in the call history for every transferred call received.

Firmware 9.3.1 and higher
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