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Cisco Bug: CSCup11794 - Schema help shows incorrect/incomplete information for Attributes 6-10

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
Schema help shows incorrect/incomplete information for Attributes 6-10

Conditions:
In CCE 10.5
1) Termination Call Detail, the attributes column shows the following, which doesn't cover attributes 6-10:
XML formatted string containing agent attributes 1 through 5 and corresponding values as follows: 
Attributes
2) In Precision_Q_Real_Time, Attributes 6-10 are marked for future use
3) In Agent_Skill_Group_Real_Time, attributes 1-5 are listed twice, and 6-10 are not included
4) In Agent_Skill_Group_Interval, attributes 6-10 are marked for future use
5) In Router_Queue_Interval,attributes 6-10 are marked for future use
6) In Call_Type_SG_Interval, attributes 6-10 are marked for future use
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