Guest

Preview Tool

Cisco Bug: CSCup10552 - CCMP: installation of SQL Server should allow US English & UK English

Last Modified

Jun 27, 2016

Products (1)

  • Cisco Unified Contact Center Management Portal

Known Affected Releases

9.1(1) 9.2(1)

Description (partial)

Symptom:
CCMP installation errors include SQL Db fails install at approximate 80% mark.
During database setup, while Reverting Changes, Insert,  a Window pops up: 
.Net SqlClient Data Provider

Insert failed. Error code(242) [ap_dim_create_date_dimension/System]

Exony Stored Procedures ap_dim_create_date_dimension and ap_dim_create_time_dimension must be deleted and SQL Server re-installed. However, after configuration, the ConAPI connection to the SQL DB will fail to start, despite updates of .jar files.
This is result of the ConAPI seeking a date format of MM-DD-YYYY vs the UK ENglish version of DD-MM-YYYY

Conditions:
CCMP installation 9.1.x
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.