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Cisco Bug: CSCup10456 - DOC-CSM Run CSM client with "run as administrator" when UAC is enabled

Last Modified

Nov 11, 2016

Products (1)

  • Cisco Security Manager

Known Affected Releases

4.4(0)SP1

Description (partial)

Symptom:
When user tries to launch the CSM client we get the following error :

xdm-launcher.config access denied

the bug is filed to update documentation.

we need to update the following section of the install guide :

http://www.cisco.com/c/en/us/td/docs/security/security_management/cisco_security_manager/security_manager/4-5/installation/guide/instl_wrapper/inclient.html

Handling Security Settings That Prevent Installation

we need to add that if UAC is enabled on the machine run the csm client with "run as administrator".

Conditions:
The user is not an administrator but has administrator privileges. UAC is also enabled on the machine.
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