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Cisco Bug: CSCup10120 - CIM: Clients cannot view attachments for archived activities

Last Modified

Feb 19, 2019

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

9.0(1)ES2 9.0(1)ES3 9.0(2) 9.0(3)

Description (partial)

Client searches and finds an archived email activity in eGain. The activity has attachments. When the client tries to view the attachment they get the error attached.

Application should be installed on Standard DB
ver 9.0.2 9.0.2 ES2
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