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Cisco Bug: CSCup10120 - CIM: Clients cannot view attachments for archived activities

Last Modified

Feb 19, 2019

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

9.0(1)ES2 9.0(1)ES3 9.0(2) 9.0(3)

Description (partial)

Symptom:
Client searches and finds an archived email activity in eGain. The activity has attachments. When the client tries to view the attachment they get the error attached.

Conditions:
Application should be installed on Standard DB
ver 9.0.2 9.0.2 ES2
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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