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Cisco Bug: CSCup08345 - CFD: mp meeting resource released if meeting cross UTC 0 and maintenance

Last Modified

Jun 10, 2014

Products (1)

  • Cisco TelePresence Manager

Known Affected Releases

1.9.2

Description (partial)

Symptom:
Organizer got email with error "Insufficient multipoint switch resources to support this multipoint meeting. Please contact help desk. (Error: 501212 )" and meeting launch failed after maintenance.

Conditions:
When all of the following conditions are met:
1. When a meeting scheduled time period is crossing the UTC day change hour (0:00 UTC) 
2. The maintenance (db backup time) is scheduled during the meeting time and maintenance completed before the meeting's end time.  
3. A multipoint meeting has to be long enough to cover #1 first and then #2 in that order during the meeting's scheduled time period.
4. The meeting is launched after the maintenance (#2).
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