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Cisco Bug: CSCup07733 - Android: Incorect Intel Android architecture check on some devices

Last Modified

Mar 15, 2016

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases


Description (partial)

On some Intel Android devices, AnyConnect was not properly detecting their architecture. This caused AnyConnect to fail to run. Error message shown to end user is:
"VPN Service is shutting down because a critical component cannot be initialized. A reboot may fix the problem."

Certain Intel Android devices and AnyConnect package (ICS+)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Related Community Discussions
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