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Cisco Bug: CSCup07702 - Session Diagnostics needs better documentation

Last Modified

Jul 28, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.5

Known Affected Releases


Description (partial)

Prime Collaboration Assurance 9.x-10.5 documentation lacks details around Session Diagnostics feature.

1)            How many sessions Can I monitor at any given time
2)            What is the basic configuration I need to monitor a Session
3)            What are the CTI Control Limits For CUCM and Prime
4)            Need Much Better documentation around how to do Media Trace and Performance monitoring integrated with Prime Assurance
5)             What does ?Unknown? mean doing a session diagnostic, it says devices not ?managed' by Prime.  But in my instance we are. 
6)            Can I only do a Session Diagnostic between two endpoints, or can I do a Phone and CUBE, or a phone and a Voice Gateway.
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