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Cisco Bug: CSCup06838 - NBR recording download failed after update to 2.0 if file contain Chat

Last Modified

Oct 16, 2015

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

2.0MR1 2.5.0.1042

Description (partial)

Symptom:
Meet "We've hit a glitch in processing your request" page when download NBR recording after site was upgrade to 2.0.

Conditions:
1. Generates a NBR recording file which contains Chat in a site which is before 2.0, e.g 1.5 site.
2. Upgrade the site to 2.0;
3. Try to download the NBR recording file from Web site page.
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