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Cisco Bug: CSCup05415 - ANR crash on SON4.x platforms(possibly due to SWAP)

Last Modified

Apr 05, 2018

Products (1)

  • Cisco Mobility Services Engine

Known Affected Releases

4.3.3

Description (partial)

Symptom:
Application crashed with no clear error message. Log are as below:


2014-05-23 06:19:13,421|5467|ANR|Dummy-3|INFO|SnmpLog:116:clear_panic|ALERT CLEARED: ALERT(MSG: Thread KeepAlive for application (40) and session (11393_107-1365) has expired, NE ID: 40)
2014-05-23 06:21:03,251|5467|ANR|26945:ANRIntra_RunningANR-107-1411-0-1|INFO|Log:46:LOG|Working on 10701411026847 (43 of 175, 24%)
2014-05-23 11:02:31,206|2151|ANR|MainThread|INFO|Log:46:LOG|Starting application ANR
2014-05-23 11:02:31,222|2151|ANR|MainThread|INFO|git:61:log_git_version|git version: v4.3.2.0

Conditions:
suspect high Load Average or SWAP shortage caused the issue
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