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Cisco Bug: CSCup05362 - PMR 09106: Assert when IDS out of memory

Last Modified

May 18, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.98000.85)

Description (partial)

Symptom:
"A Cisco DB" restarts.

see similar to the following in ccm.log
13:33:35  listener-thread: err = -406: oserr = 0: errstr = : Memory allocation failed.
 
13:33:36  stack trace for pid 18428 written to /var/log/active/cm/log/informix/af.3f142ff
13:33:36  Assert Failed: No Exception Handler
13:33:36  IBM Informix Dynamic Server Version 11.70.UC8X3
13:33:36   Who: Session(1463, informix@, 0, (nil))
                Thread(9, soctcplst, 0, 1)
                File: mtex.c Line: 490
13:33:36   Results: Exception Caught. Type: MT_EX_OS, Context: mem
13:33:36   Action: Please notify IBM Informix Technical Support.
13:33:36   See Also: /var/log/active/cm/log/informix/af.3f142ff
13:33:39  Starting crash time check of:
13:33:39  1. memory block headers
13:33:39  2. stacks
13:33:39  Crash time checking found no problems
13:33:39  mtex.c, line 490, thread 9, proc id 18428, No Exception Handler.
13:33:39 CiscoAlarmStart:rcdn6_vm59_17_ccm10_5_1_98000_9003:FATAL:6:Internal Subsystem failure: 'MT':mtex.c, line 490, thread 9, proc id 18428, No Exception Handler.
:CiscoAlarmEnd

Conditions:
"A Cisco DB" is out of memory.

see something similar to this in ccm.log
13:33:34 CiscoAlarmStart:rcdn6_vm59_17_ccm10_5_1_98000_9003:ATTENTION:24:MT: cannot allocate memory
:out of virtual shared memory
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