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Cisco Bug: CSCup05040 - C240-M3 May BSOD Due To VIC 1225 ENIC 2.4.0.15

Last Modified

Feb 09, 2017

Products (1)

  • Cisco Unified Computing System

Known Affected Releases

2.2(1c)A

Description (partial)

Symptom:
C240-M3 running Windows Server 2012 (non-r2) may have a BSOD event due to a VIC 1225 ENIC driver 2..4.0.15.  

STACK_TEXT:
fffff880`0444b868 fffff802`e8066769 : fffff880`0444b870 fffff802`e8064fe0 : fffff880`0444b9b0 fffff802`e87770b8 : fffff880`0444bb40 fffff880`00a18d16 : fffff880`0444bbd0 00000000`00000001 : fffff880`0444bbd8 00000000`00000001 : fffff880`0444bbe0 fffffa80`4bb5f9c0 : fffff880`0444bbe8 00000000`00000000 :
STACK_COMMAND: kb
FOLLOWUP_IP:
enic6x64+18d16
fffff880`00a18d16 ?? ???
00000000`0000000a fffff802`000073ff 00000000`00000008 fff04979`2745f496 00000000`00000000 fffff880`0444bd50 00000000`00000001 00000000`00000001 00000000`00000001 fffffa80`4bb5f9c0 fffffa80`4bb5f9c0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`4bb5fc78
00000000`00000002 00000000`00000000 4956206f`63736943 fffffa80`4bb5f9c0 00000000`00000000 00000000`00000000 fffffa80`4bb5fc78 fffff880`0444bca0
00000000`00000008 : nt!KeBugCheckEx

fffff880`0444b9b0 : nt!KiBugCheckDispatch+0x69 6e726568`74452043 : nt!KiPageFault+0x260
00000000`00000000 : hal!HalpTimerStallExecutionProcessor+0x109 00000000`00000000 : enic6x64+0x18d16
fffffa80`4bb5fc78 : 0x1
fffff880`0444bca0 : 0x1
fffff880`0444bcb0 : 0xfffffa80`4bb5f9c0

Conditions:
UCSM integration
HW=C240-M3
HW=VIC 1225
FW=2.2.1c
OS=Windows 2012 Non-R2
ENIC Driver 2.4.0.15

UCS Integration indicates to use enic driver 2.4.0.15 via the PDF interoperability matrix.
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