Cisco Bug: CSCup04378 - 7861 display wrong softkeys when sharedline call answered by another
Mar 08, 2016
- Cisco IP Phone 7800 Series
- Cisco IP Phone 7841
- Cisco IP Phone 7821
- Cisco IP Phone 7861
Known Affected Releases
Symptom: Problem Description: I have configured a DN: 5133 as in shared line with two 7841 IP Phones and 7861 IP phone. Make a call from some other IP Phone A to that Shared DN:5133 and answer in 7841. The 7861 display showing the softkeys as ?Details? and ?Answer ?. If we press those we didn't get any response. Steps to reproduce: 1. Configure a DN:5133 as in shared line with two 7841 and 7861 Phones 2. Make a call from IP Phone A to the shared DN:5133 3. Answer the call in 7841 IP phone Conditions: Expected Behavior: After answer the call by the shared line of some other phone. The 7861 IP Phone should display the soft keys like as Redial, New call and Fwd All.
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Bug Details Include
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