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Cisco Bug: CSCup04162 - Double archiving for sender in groupchat if sender is logged user

Last Modified

May 20, 2015

Products (1)

  • Cisco WebEx Connect IM

Known Affected Releases

7.8

Description (partial)

Symptom:
If a logged user is in a groupchat, the message archiving system will log a message sent to the groupchat twice. The first log (1) is when the user sends the groupchat message outbound, the second log (2) is when the groupchat service sends the message back and is received by the user.

The emails set to the message archiving service will contain both messages. This is confusing.

Conditions:
Normal operation.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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