Cisco Bug: CSCup04100 - DQ:[HTC ONE M8/Max] no audio heard on Android 4.4.2
Jan 06, 2015
- Cisco Unified Mobile Communicator
Known Affected Releases
Symptom: DQ:[HTC ONE M8/Max] no audio heard on Android 4.4.2 Conditions: HTC ONE M8/Max] no audio heard on Android 4.4.2 The call is established and RTP packet is received, but no audio heard on Android Jabber. (1) From the attached log, we can see the bellow error print if no audio heard on Android Jabber 05-28 13:58:18.559 388 12438 E HtcAudFlgTh: DirectOutputThread::threadLoop_mix(): mChannelCount 0x2 mReqChannelCount 0x1 not matched (2) sometimes, audio can be heard without the error print. (3) remote side can hear audio clearly. (4) the case is working well on HTC ONE with Android OS 4.3.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases