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Cisco Bug: CSCup03606 - All Data Interfaces went down and server was DISABLED

Last Modified

Apr 06, 2015

Products (1)

  • Cisco Videoscape Distribution Suite Transparent Caching

Known Affected Releases

5.1.1

Description (partial)

Symptom:
show status showing abnormal state
console> show status 
Cluster state: enabled             

Server Slot          Status               Operational state    Device state         Administrative state          
ce-14                powered on           disabled              started              unlocked  

After powercycling the CE-14, the problem was resolved.
following logs appears:
May 26 17:17:08 ce-14 pang[30186]: Failed to write packet #336500171 to interface eth9 packet size=1454
May 26 17:17:08 ce-14 pang[30186]: Failed to write packet #336500260 to interface eth9 packet size=60
May 26 17:17:08 ce-14 pang[30186]: Failed to write packet #336500351 to interface eth9 packet size=60
May 26 17:17:08 ce-14 pang[30186]: Failed to write packet #336501125 to interface eth11 packet size=60
May 26 17:17:15 ce-14 pang[30186]: Interface eth5 is down
May 26 17:17:15 ce-14 pang[30186]: Interface eth6 is down
May 26 17:17:15 ce-14 pang[30186]: Interface eth7 is down
May 26 17:17:15 ce-14 pang[30186]: Interface eth8 is down
May 26 17:17:15 ce-14 pang[30186]: Interface eth9 is down
May 26 17:17:15 ce-14 pang[30186]: Interface eth10 is down
May 26 17:17:15 ce-14 pang[30186]: Interface eth11 is down
May 26 17:17:15 ce-14 pang[30186]: Interface eth12 is down
May 26 17:17:15 ce-14 pang[30186]: all interfaces (4) are down , will go to disable mode
May 26 17:17:15 ce-14 pang[30186]: Operational state has been set to disabled
May 26 17:17:15 ce-14 pang[30186]: detected  major:    operational mode on ce-14 has been set to disabled
May 26 17:17:19 ce-14 pang[30186]: Failed to write, errno 100
May 26 17:17:48 ce-14 pang[30186]: cache_out_port eth9 was disconnected
May 26 17:17:48 ce-14 pang[30186]: detected  critical: Cache-Out port disconnected.
May 26 17:17:51 ce-14 pang[30186]: cache_out_port eth10 was disconnected
May 26 17:17:51 ce-14 pang[30186]: detected  critical: Cache-Out port disconnected.
May 26 17:17:54 ce-14 pang[30186]: cache_out_port eth11 was disconnected
May 26 17:17:54 ce-14 pang[30186]: detected  critical: Cache-Out port disconnected.
May 26 17:17:58 ce-14 pang[30186]: cache_out_port eth12 was disconnected
May 26 17:17:58 ce-14 pang[30186]: detected  critical: Cache-Out port disconnected.
May 26 17:18:13 mg-1 snmpd[27798]: cluster has been degraded

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