Guest

Preview Tool

Cisco Bug: CSCup01957 - CP-7945G - Intermittently Phone reset when associating HTTP pic service

Last Modified

Mar 03, 2018

Products (36)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 7941G
View all products in Bug Search Tool Login Required

Known Affected Releases

9.3(1)

Description (partial)

Symptom:
Intermittently Phone reset under associating HTTP picture service when placing/receiving innet call on IPPhone

When problem happens, the phone is re-registered with signal=6.

Conditions:
SIP Firmware only
With UC solution(HTTP picture display service when receiving/placing call)
SIP45.9-31SR4-1S
Korean Locale
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.