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Cisco Bug: CSCup00023 - Phone Parameter doesn't work after save and apply config

Last Modified

Jun 10, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 7841
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7961G-GE
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 7911G
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Phone Parameter doesn't work after save and apply config

Conditions:
phone load: sip88xx.10-2-1-16dev
Phone configure page : change "PC Voice VLAN Access" from disable to enable, then save and apply config. the parameter doesn't work.  restart the phone, the problem still be exist. only reset it, the parameter can take affects.

test precedure:
   1. connect to phone's pc port
   2. set "Span to PC" enable, Set "Pc voice vlan access" to enable
   3. capture the packets on PC port
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Bug Details Include

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  • Status
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