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Cisco Bug: CSCuo98569 - MTU Set Incorrectly On Touch12

Last Modified

Nov 27, 2020

Products (1)

  • Cisco TelePresence Administration Software

Known Affected Releases

1.9.6.1 6.1.0 6.1.3

Description (partial)

Symptom:
CTS-Touch 12 is stuck at checkbox #5 and the message "Unable to load boot image"

Conditions:
Path MTU between the UCM TFTP Node and the codec is less than 1500 bytes.
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