Preview Tool

Cisco Bug: CSCuo98176 - EIM - "Failed to update Active Database" during upgrade to 9.0(2)

Last Modified

Mar 28, 2016

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases


Description (partial)

EIM fails to upgrade from 9.0(1) to 9.0(2).  The error seen is "Failed to update Active Database".

Upgrade fails during pre-upgrade script with error "Failed to update Active Database"
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.