Guest

Preview Tool

Cisco Bug: CSCuo97943 - HA: intercluster routing issue to buddy on failed over remote cluster

Last Modified

Feb 10, 2017

Products (3)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases

10.0(1) 10.5(1)

Description (partial)

Symptom:
For users on an interclustered node, IM and Presence between the local cluster and a failed over node on another cluster is not working, approximately 30 mins after a failover event.

On the local cluster IM and Presence between users (on the failed over and non failed over node) will work.

Conditions:
Publisher/Subscriber setup with HA enabled.

More than one intercluster peer.

Node to be failed over and down for an extended period (more than 30 mins).
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.