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Cisco Bug: CSCuo97687 - Remote tenant Mapping feature not working for CCDM 9.2

Last Modified

Jun 27, 2016

Products (1)

  • Cisco Unified Contact Center Management Portal

Known Affected Releases


Description (partial)

1. Adding a Dialled Number on CCDM gets created in ICM. There is no option in CCDM to specify the Customer for that Dialled Number. ICM has that field but there is no equivalent field in CCDM.

2. There is no agents Bulk edit option in CCDM. ICM has Agent Bulk Edit option but there is nothing for the same in CCDM.

Exony reference: VIM-5858
CCDM version 9.2.4927.7240
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