Guest

Preview Tool

Cisco Bug: CSCuo97475 - Sudden 8510 MCU crash following heavy auto attendant use

Last Modified

Nov 10, 2016

Products (15)

  • Cisco TelePresence MCU 4500 Series
  • Cisco TelePresence MCU 4520
  • Cisco TelePresence MCU 4505
  • Cisco TelePresence MCU 4510
  • Cisco TelePresence MCU 5320
  • Cisco TelePresence MCU 4205
  • Cisco TelePresence MCU 4215
  • Cisco TelePresence MCU 4220
  • Cisco TelePresence MCU MSE 8420
  • Cisco TelePresence MCU MSE 8510
View all products in Bug Search Tool Login Required

Known Affected Releases

4.4(3.54)

Description (partial)

Symptom:
The MCU may reboot unexpectedly while the auto attendant is being used to create and/or join conferences.

Conditions:
Heavy usage of the MCU's auto attendant by many participants, while the MCU is itself heavily loaded. The number of users may exceed the MCU's port count, causing calls to be rejected.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.