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Cisco Bug: CSCuo97468 - [Sometimes] First time plugged in camera not detected until replugged

Last Modified

Feb 23, 2015

Products (1)

  • Cisco Jabber Softphone for VDI

Known Affected Releases

9.7(0)

Description (partial)

Device Selection

Symptom:
Device Selector fails to recognize new USB camera in the HVD environment if the Windows driver installation takes too long

Conditions:
While using local Win 7 laptop client and logged in to a HVD session.
This only happens when a camera is plugged in for the first time ever. In the situation where camera drivers take significantly longer to install then the microphone driver of the camera.
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