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Cisco Bug: CSCuo96620 - it will use about 15s when you dial out the call by BLF SD

Last Modified

Aug 21, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6941
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 7961G-GE
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
one session without any number and offhook softkey layout will be viewed here,

Conditions:
Scene 1:
1. add one BLF SD  on phone A for phone B
2. press BLF SD on phone A , then phone B will be ringin, then end the call
3. let phone A for some days
4. press BLF SD again, ----------problem: one session without any number and offhook softkey layout will be viewed here, wait for 10~15s, call is dial out to phone B

scene 2:
1. add on BLF SD on phone A
2. make sure the BLF SD number is not existed on cucm, and no any pattern to match it
3. press BLF SD , -------problem: sometimes, one session without any number and offhook softkey layout will be viewed here, wait for a while, the recorder tone and correctl softkey layout will be viewed

 note: this problem hard to be reproduce
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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